This policy explains how VoltReel handles information for the website, account access, third-party sign-in, and future pre-order workflows.
Information We Collect
We collect information you provide directly, including your email address, display name, account credentials, newsletter sign-ups, pre-order interest, and messages you send to us.
If you sign in through a third-party provider, we may receive basic profile information made available by that provider, such as your name, email address, and profile image. We do not receive your third-party account password.
How We Use Information
- To create and manage VoltReel accounts.
- To provide product updates and launch news.
- To prepare future pre-order, beta access, and download flows.
- To protect the website, prevent abuse, and troubleshoot issues.
- To comply with legal, security, and operational obligations.
Passwords and Authentication
Password-based accounts are handled through a secure authentication provider. Passwords are not visible to VoltReel in plain text. Users who sign in through a third-party provider authenticate through that provider instead of creating a VoltReel password.
Service Providers
We use trusted service providers to operate the website, account system, authentication, data storage, email delivery, security, analytics, and future payment processing. These providers may process information only as needed to support VoltReel services.
Cookies and Sessions
VoltReel and its providers may use cookies or similar technology to keep you signed in, remember account state, protect the site, and understand basic site performance.
Your Choices
You may choose not to create an account or not to use third-party sign-in. You can request account updates, deletion, or help with privacy questions by contacting us at support@voltreel.com.
Data Retention
We keep account and site information as long as needed to provide VoltReel services, support users, maintain security, and meet legal or operational requirements.
Children
VoltReel is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy as VoltReel evolves. Updates will be posted on this page with a new effective date.